Delete your account
Last updated
You can delete your Mela account yourself at any time, on the web or in the app. Deleting is permanent and can’t be undone.
Sign in to delete your accountHow to delete
On the web. Use the button above, or sign in at mela.so, open Settings, choose Account, then Delete account. Type DELETE to confirm.
In the Mela app. Open your Profile, tap Account settings, then Delete account, and confirm.
Can’t sign in? Email hello@mela.so from the address on your account and we will delete it within 30 days.
Before you delete
If you host an upcoming published event, cancel it first, so its guests aren’t left with an event that disappears. Mela will ask you to do this before deleting.
What is deleted
- Your account, sign-in and profile: name, email, photo, bio, phone number, company, job title and social handles.
- Your registrations, tickets and notifications.
- Events you hosted, including drafts and past events, with their guest lists, questions, updates, invites and cover images.
Deletion happens right away. Copies in backups expire on their own schedule, and we keep only what the law requires. Hosts of events you attended may still have details you gave them outside Mela. See our Privacy Policy for more.